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var(--border-input);width:36px;height:36px}.SiteAssistant-module__aoSCJq__imagePreviewLabel{font-size:var(--text-xs);color:#5b5876;flex:1}.SiteAssistant-module__aoSCJq__imagePreviewRemove{border-radius:var(--radius-sm);width:22px;height:22px;color:var(--text-muted);cursor:pointer;font-size:var(--text-2xs);background:0 0;border:none;justify-content:center;align-items:center;display:inline-flex}.SiteAssistant-module__aoSCJq__imagePreviewRemove:hover{color:var(--text-primary);background:#efedfb}.SiteAssistant-module__aoSCJq__userImageThumb{object-fit:cover;border-radius:var(--radius-md);border:1px solid var(--border-input);max-width:180px;max-height:120px;margin-bottom:6px;display:block}.SiteAssistant-module__aoSCJq__ticketCard{border:1px solid var(--primary-light);border-radius:var(--radius-lg);background:#f5f7ff;flex-direction:column;align-items:stretch;gap:9px;margin-top:12px;padding:14px;display:flex}.SiteAssistant-module__aoSCJq__ticketCardTitle{font-size:var(--text-xs);color:#3730a3;align-items:center;gap:6px;font-weight:700;display:inline-flex}.SiteAssistant-module__aoSCJq__ticketCardIntro{font-size:var(--text-xs);color:#4c4a69}.SiteAssistant-module__aoSCJq__ticketField{flex-direction:column;gap:4px;display:flex}.SiteAssistant-module__aoSCJq__ticketField span{font-size:var(--text-2xs);color:#55536e;font-weight:600}.SiteAssistant-module__aoSCJq__ticketField input,.SiteAssistant-module__aoSCJq__ticketField select,.SiteAssistant-module__aoSCJq__ticketField textarea{border:1px solid var(--border-input);border-radius:var(--radius-md);width:100%;font-family:inherit;font-size:var(--text-sm);color:var(--text-primary);resize:vertical;background:#fff;padding:7px 9px}.SiteAssistant-module__aoSCJq__ticketField input:focus,.SiteAssistant-module__aoSCJq__ticketField select:focus,.SiteAssistant-module__aoSCJq__ticketField textarea:focus{border-color:var(--ai-purple);outline:none}.SiteAssistant-module__aoSCJq__ticketCardActions{align-items:center;gap:8px;margin-top:2px;display:flex}.SiteAssistant-module__aoSCJq__ticketCreateBtn{border-radius:var(--radius-md);background:var(--ai-purple);color:#fff;height:30px;font-family:inherit;font-size:var(--text-xs);cursor:pointer;border:none;align-items:center;gap:6px;padding:0 14px;font-weight:600;transition:opacity .12s,transform .1s;display:inline-flex}.SiteAssistant-module__aoSCJq__ticketCreateBtn:hover:not(:disabled){opacity:.92}.SiteAssistant-module__aoSCJq__ticketCreateBtn:disabled{opacity:.55;cursor:default}.SiteAssistant-module__aoSCJq__ticketCardDismissed{font-size:var(--text-xs);color:var(--text-muted);margin-top:12px}.SiteAssistant-module__aoSCJq__myTicketsBtn{border:1px solid var(--border);border-radius:var(--radius-md);font-size:var(--text-xs);color:#55536e;cursor:pointer;white-space:nowrap;background:0 0;align-items:center;gap:5px;padding:4px 9px;font-weight:600;display:inline-flex}.SiteAssistant-module__aoSCJq__myTicketsBtn:hover{border-color:var(--ai-purple,#6d35ff);color:var(--ai-purple,#6d35ff)}.SiteAssistant-module__aoSCJq__ticketsView{flex:1;padding:16px 18px;overflow-y:auto}.SiteAssistant-module__aoSCJq__ticketDupNote{background:var(--color-warning-soft);border:1px solid var(--color-warning-border);border-radius:var(--radius-md);font-size:var(--text-xs);color:var(--color-warning-strong);flex-direction:column;gap:5px;padding:8px 11px;display:flex}.SiteAssistant-module__aoSCJq__ticketDupNote button{text-align:left;font-size:var(--text-xs);color:var(--color-warning-strong);cursor:pointer;background:0 0;border:none;padding:0;font-weight:700;text-decoration:underline}
.MyTicketsPanel-module__V53dtq__root{--tickets-accent:var(--support-accent,var(--dp-primary,var(--hc-accent,#635bff)));--tickets-accent-rgb:var(--support-accent-rgb,var(--dp-primary-rgb,var(--hc-accent-rgb,99 91 255)));--tickets-line:#dfe4f1;--tickets-text:#15152d;--tickets-muted:#65708d;color:var(--tickets-text);font-size:var(--text-base);flex-direction:column;gap:16px;display:flex}.MyTicketsPanel-module__V53dtq__compact{font-size:var(--text-sm);gap:12px}.MyTicketsPanel-module__V53dtq__loadingState,.MyTicketsPanel-module__V53dtq__emptyState,.MyTicketsPanel-module__V53dtq__verifyCard{border:1px solid var(--tickets-line);border-radius:var(--radius-md);background:#fff}.MyTicketsPanel-module__V53dtq__loadingState{min-height:120px;color:var(--tickets-muted);justify-content:center;align-items:center;gap:10px;font-weight:700;display:flex}.MyTicketsPanel-module__V53dtq__spinner{border:2px solid #e6e9f2;border-top-color:var(--tickets-accent);border-radius:50%;width:18px;height:18px;animation:.8s linear infinite MyTicketsPanel-module__V53dtq__spin}@keyframes MyTicketsPanel-module__V53dtq__spin{to{transform:rotate(360deg)}}.MyTicketsPanel-module__V53dtq__muted{color:var(--tickets-muted);font-size:var(--text-base)}.MyTicketsPanel-module__V53dtq__error{border:1px solid var(--color-danger-border);border-radius:var(--radius-md);background:var(--color-danger-soft);color:var(--color-danger-strong);font-size:var(--text-sm);padding:10px 12px}.MyTicketsPanel-module__V53dtq__verifyCard{grid-template-columns:48px minmax(0,1fr);gap:14px;padding:22px;display:grid}.MyTicketsPanel-module__V53dtq__verifyIcon{background:rgb(var(--tickets-accent-rgb) / .12);width:40px;height:40px;color:var(--tickets-accent);border-radius:50%;justify-content:center;align-items:center;font-weight:800;display:inline-flex}.MyTicketsPanel-module__V53dtq__verifyCard h2{color:var(--text-primary);margin:0;font-size:1.125rem;font-weight:800}.MyTicketsPanel-module__V53dtq__verifyCard p{color:var(--tickets-muted);margin:6px 0 16px;line-height:1.5}.MyTicketsPanel-module__V53dtq__verifyForm{flex-wrap:wrap;grid-column:2;align-items:center;gap:10px;display:flex}.MyTicketsPanel-module__V53dtq__verifyForm input,.MyTicketsPanel-module__V53dtq__csatComment input,.MyTicketsPanel-module__V53dtq__replyBox textarea{border-radius:var(--radius-sm);color:#171a35;font:inherit;background:#fff;border:1px solid #dbe1ee}.MyTicketsPanel-module__V53dtq__verifyForm input{flex:1;min-width:260px;min-height:42px;padding:10px 14px}.MyTicketsPanel-module__V53dtq__verifyForm input:focus,.MyTicketsPanel-module__V53dtq__csatComment input:focus,.MyTicketsPanel-module__V53dtq__replyBox textarea:focus{border-color:var(--tickets-accent);box-shadow:0 0 0 3px rgb(var(--tickets-accent-rgb) / .12);outline:none}.MyTicketsPanel-module__V53dtq__primaryBtn,.MyTicketsPanel-module__V53dtq__secondaryBtn{border-radius:var(--radius-sm);min-height:38px;font:inherit;font-size:var(--text-sm);cursor:pointer;justify-content:center;align-items:center;padding:0 16px;font-weight:800;display:inline-flex}.MyTicketsPanel-module__V53dtq__primaryBtn{border:1px solid var(--tickets-accent);background:var(--tickets-accent);color:#fff}.MyTicketsPanel-module__V53dtq__secondaryBtn{color:#39425d;background:#fff;border:1px solid #d9deea;width:fit-content}.MyTicketsPanel-module__V53dtq__primaryBtn:hover:not(:disabled),.MyTicketsPanel-module__V53dtq__secondaryBtn:hover:not(:disabled){filter:brightness(.97)}.MyTicketsPanel-module__V53dtq__primaryBtn:disabled,.MyTicketsPanel-module__V53dtq__secondaryBtn:disabled{cursor:default;opacity:.55}.MyTicketsPanel-module__V53dtq__linkBtn{color:var(--tickets-accent);font:inherit;font-size:var(--text-sm);cursor:pointer;background:0 0;border:0;padding:0;font-weight:800}.MyTicketsPanel-module__V53dtq__ticketHero{border:1px solid rgb(var(--tickets-accent-rgb) / .18);border-radius:var(--radius-md);background:linear-gradient(180deg, rgb(var(--tickets-accent-rgb) / .07), rgb(var(--tickets-accent-rgb) / .025));justify-content:space-between;align-items:flex-start;gap:18px;padding:18px 20px;display:flex}.MyTicketsPanel-module__V53dtq__ticketHero h2{color:var(--text-primary);letter-spacing:0;margin:3px 0;font-size:1.25rem;font-weight:800}.MyTicketsPanel-module__V53dtq__ticketHero p{color:var(--tickets-muted);margin:0}.MyTicketsPanel-module__V53dtq__eyebrow{color:var(--tickets-accent);font-size:var(--text-xs);text-transform:uppercase;letter-spacing:.08em;font-weight:800}.MyTicketsPanel-module__V53dtq__statsGrid{grid-template-columns:repeat(4,minmax(0,1fr));gap:12px;display:grid}.MyTicketsPanel-module__V53dtq__statCard{border:1px solid var(--tickets-line);border-radius:var(--radius-md);background:#fff;padding:14px 16px}.MyTicketsPanel-module__V53dtq__statCard span{color:#68738e;font-size:var(--text-xs);font-weight:800;display:block}.MyTicketsPanel-module__V53dtq__statCard strong{color:var(--text-primary);margin-top:4px;font-size:1.5rem;font-weight:800;line-height:1;display:block}.MyTicketsPanel-module__V53dtq__filterBar{flex-wrap:wrap;gap:8px;display:flex}.MyTicketsPanel-module__V53dtq__filterBtn,.MyTicketsPanel-module__V53dtq__filterActive{border-radius:var(--radius-pill);min-height:34px;font:inherit;font-size:var(--text-sm);cursor:pointer;padding:0 14px;font-weight:800}.MyTicketsPanel-module__V53dtq__filterBtn{border:1px solid var(--tickets-line);color:#56617c;background:#fff}.MyTicketsPanel-module__V53dtq__filterActive{border:1px solid var(--tickets-accent);background:rgb(var(--tickets-accent-rgb) / .1);color:var(--tickets-accent)}.MyTicketsPanel-module__V53dtq__list{flex-direction:column;gap:10px;margin:0;padding:0;list-style:none;display:flex}.MyTicketsPanel-module__V53dtq__item{border:1px solid var(--tickets-line);border-radius:var(--radius-md);background:#fff;overflow:hidden}.MyTicketsPanel-module__V53dtq__itemHead{text-align:left;cursor:pointer;background:#fff;border:0;grid-template-columns:42px minmax(0,1fr) auto;align-items:center;gap:14px;width:100%;padding:15px 16px;display:grid}.MyTicketsPanel-module__V53dtq__itemHead:hover{background:var(--surface-page)}.MyTicketsPanel-module__V53dtq__ticketIcon{background:rgb(var(--tickets-accent-rgb) / .11);width:36px;height:36px;color:var(--tickets-accent);border-radius:50%;justify-content:center;align-items:center;font-weight:800;display:inline-flex}.MyTicketsPanel-module__V53dtq__ticketMain{flex-direction:column;gap:5px;min-width:0;display:flex}.MyTicketsPanel-module__V53dtq__subject{color:#171a35;min-width:0;font-size:var(--text-md);text-overflow:ellipsis;white-space:nowrap;font-weight:800;overflow:hidden}.MyTicketsPanel-module__V53dtq__ticketMeta{color:#77819a;font-size:var(--text-xs);flex-wrap:wrap;gap:8px;font-weight:600;display:flex}.MyTicketsPanel-module__V53dtq__ticketMeta span:before{content:"/";color:#c2c8d5;margin-right:8px}.MyTicketsPanel-module__V53dtq__ticketBadges{justify-content:flex-end;align-items:center;gap:8px;display:flex}.MyTicketsPanel-module__V53dtq__status,.MyTicketsPanel-module__V53dtq__priority{border-radius:var(--radius-pill);white-space:nowrap;text-transform:capitalize;align-items:center;min-height:24px;padding:0 10px;font-size:.71875rem;font-weight:800;display:inline-flex}.MyTicketsPanel-module__V53dtq__status_open{background:var(--primary-lighter);color:var(--primary-active)}.MyTicketsPanel-module__V53dtq__status_pending{background:var(--color-warning-soft);color:var(--color-warning-strong)}.MyTicketsPanel-module__V53dtq__status_resolved{background:var(--color-success-soft);color:var(--color-success-strong)}.MyTicketsPanel-module__V53dtq__status_closed{background:var(--bg-section);color:var(--text-muted)}.MyTicketsPanel-module__V53dtq__priority{color:#5c667f;background:#f6f7fb}.MyTicketsPanel-module__V53dtq__priority_high,.MyTicketsPanel-module__V53dtq__priority_urgent{color:#be123c;background:#fff1f2}.MyTicketsPanel-module__V53dtq__priority_low{background:var(--color-success-soft);color:var(--color-success-strong)}.MyTicketsPanel-module__V53dtq__csat,.MyTicketsPanel-module__V53dtq__csatThanks,.MyTicketsPanel-module__V53dtq__csatComment{margin:0 16px 14px 72px}.MyTicketsPanel-module__V53dtq__csat{color:#555f79;font-size:var(--text-sm);align-items:center;gap:8px;display:flex}.MyTicketsPanel-module__V53dtq__csat button{border-radius:var(--radius-sm);color:#39425d;min-height:30px;font:inherit;font-size:var(--text-xs);cursor:pointer;background:#fff;border:1px solid #d9deea;padding:0 12px;font-weight:800}.MyTicketsPanel-module__V53dtq__csatThanks{color:var(--color-success-strong);font-size:var(--text-sm);font-weight:700}.MyTicketsPanel-module__V53dtq__csatComment{gap:8px;display:flex}.MyTicketsPanel-module__V53dtq__csatComment input{flex:1;min-height:36px;padding:8px 12px}.MyTicketsPanel-module__V53dtq__thread{background:var(--surface-page);border-top:1px solid #edf0f6;flex-direction:column;gap:12px;padding:16px 16px 18px 72px;display:flex}.MyTicketsPanel-module__V53dtq__threadEmpty{border-radius:var(--radius-md);color:#65708d;font-size:var(--text-base);background:#fff;border:1px dashed #d8deeb;padding:14px}.MyTicketsPanel-module__V53dtq__message{border-radius:var(--radius-md);max-width:min(680px,92%);padding:11px 13px}.MyTicketsPanel-module__V53dtq__fromAgent{background:#fff;border:1px solid #e1e6f1;align-self:flex-start}.MyTicketsPanel-module__V53dtq__fromMe{border:1px solid rgb(var(--tickets-accent-rgb) / .2);background:rgb(var(--tickets-accent-rgb) / .08);align-self:flex-end}.MyTicketsPanel-module__V53dtq__messageMeta{color:#6e7892;font-size:var(--text-xs);margin-bottom:5px;font-weight:800}.MyTicketsPanel-module__V53dtq__messageBody{color:#252941;font-size:var(--text-base);white-space:pre-wrap;word-break:break-word;line-height:1.5}.MyTicketsPanel-module__V53dtq__replyBox{flex-direction:column;gap:10px;display:flex}.MyTicketsPanel-module__V53dtq__replyBox textarea{resize:vertical;width:100%;min-height:92px;padding:10px 12px}.MyTicketsPanel-module__V53dtq__replyActions{justify-content:flex-end;align-items:center;gap:10px;display:flex}.MyTicketsPanel-module__V53dtq__sentNote{color:var(--color-success-strong);font-size:var(--text-sm);font-weight:800}.MyTicketsPanel-module__V53dtq__emptyState{min-height:150px;color:var(--tickets-muted);flex-direction:column;justify-content:center;align-items:center;gap:5px;padding:24px;display:flex}.MyTicketsPanel-module__V53dtq__emptyState strong{color:#252941;font-size:var(--text-lg)}@media (max-width:760px){.MyTicketsPanel-module__V53dtq__verifyCard,.MyTicketsPanel-module__V53dtq__itemHead{grid-template-columns:1fr}.MyTicketsPanel-module__V53dtq__verifyForm{grid-column:1}.MyTicketsPanel-module__V53dtq__verifyForm input{min-width:100%}.MyTicketsPanel-module__V53dtq__statsGrid{grid-template-columns:repeat(2,minmax(0,1fr))}.MyTicketsPanel-module__V53dtq__ticketBadges{justify-content:flex-start}.MyTicketsPanel-module__V53dtq__csat,.MyTicketsPanel-module__V53dtq__csatThanks,.MyTicketsPanel-module__V53dtq__csatComment,.MyTicketsPanel-module__V53dtq__thread{margin-left:0;padding-left:16px}}